Shipping Policy

 

Delivery Scope

Delivery is available exclusively within the United States. We do not provide delivery services to any other countries or territories.

Shipping Rates

  • Orders of $60.00 or more: Free Shipping.

  • For orders under $60: A flat shipping fee of $16.99 applies.

     

Taxes and Fees

All applicable taxes and related fees are already included in the displayed product prices. You will not be charged any extra or hidden fees at checkout or upon delivery.

Order Cut-off & Processing Time

  • Order Cut-off Time: 5:00 PM, Monday through Friday. Orders placed after 5:00 PM EST will begin processing on the following business day.

  • Handling / Processing Time: All furniture orders require 1 to 3 business days for preparation and packaging (Monday through Friday, excluding weekends and official public holidays) before being handed over to the carrier.

Transit Time

Once your order has been processed and dispatched, the estimated shipping transit time is 5 to 15 business days (Monday through Friday). 

Upon receiving your shipment, we kindly recommend inspecting your packages and reporting any issues within 48 hours, as this recommended timeframe allows us to resolve any concerns as quickly as possible. Please note that reporting after this recommended period will not affect your statutory rights.

Shipping Carriers

To ensure safe handling and transit of your indoor furniture, we partner with reputable carriers, including UPS, FedEx, DHL, and specialized freight carriers for oversized items.

Order Tracking

Once your package is dispatched, you will receive a shipping confirmation email containing your order number, payment receipt, and assigned logistics carrier information. You can track your shipment status at any time by visiting the "Order Tracking" page on our website and entering your email address or phone number along with your order number.

Liability and Disclaimers

  • Damaged or Lost Items: If an item arrives damaged or is confirmed lost by the carrier during transit, please contact us promptly with your order details and supporting photos so we can initiate an investigation and provide an appropriate resolution.

  • Order Modifications and Cancellations: You may request changes or cancellations before your order enters the processing and dispatch stage. Once an order has been dispatched, modifications or cancellations are no longer possible, and standard return procedures must be followed after delivery.

  • Delivery Address and Customer Responsibility: It is your responsibility to provide a complete, accurate, and secure delivery address during checkout. We cannot be held liable for delayed, misrouted, or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delivery & Inspection Guidelines

Because indoor furniture items may be heavy or packaged in multiple boxes:

  • Please examine the exterior packaging carefully before signing the delivery receipt.

  • If severe visible damage is observed on the outer carton, please take clear photos of the packaging and note the damage on the delivery receipt with the driver, or refuse the damaged portion.

  • Keep all original packaging materials until you have confirmed that all furniture parts are in good condition and fully assembled.

Oversized Furniture & Curbside Delivery

Certain large indoor furniture items (such as sectionals, large dining tables, or heavy cabinets) are delivered via standard curbside delivery. The carrier will bring the shipment to the curb or driveway of your address. Moving the item inside your residence or upstairs is not included.

Undeliverable and Refused Shipments

If a delivery cannot be completed due to incorrect address information provided by the customer, repeated delivery failures, or an unjustified refusal of a package, the shipment may be returned to us. In such instances, the customer may be responsible for the actual return shipping costs in accordance with our return guidelines.

Delays Due to Unforeseen Circumstances

While we make every effort to meet the stated delivery estimates, transit times may occasionally be extended due to severe weather conditions, natural disasters, national holidays, or carrier service disruptions beyond our control.

Contact Information

If you have any questions, concerns, or requests regarding the shipment of your order, please reach out to us using the contact details below:

Address: 318 Charles St, Port Orange, FL 32129, United States
Phone: +1 (386) 788-4291
Email: hello@yavianaria.com
Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Central European Time, CET)